Are you looking for a new IT partner? Talk with one of our IT experts!
Don’t settle for one-size-fits-all managed IT service. Instead, let Coretelligent solve your unique IT support challenges!
What’s Your Managed IT Service Challenge?
“I’m spending too much time responding to support tickets.”
“We are adding staff and need to them quickly onboarded.”
“My firm needs an IT partner that promptly responds.”
A Managed Service Provider That Fits
Coretelligent’s 360 Support delivers end-to-end, proactive, 24x7x365 support services tailored to your business, platforms, and team.
Whether you need IT support from the ground up or want to extend an existing team, we will work with you to customize a support solution that fits your goals.
The White Glove Approach
Our distinctive White Glove approach to service delivery is touted as best-in-class. With 360 Support, you are assured of our meticulous attention to detail, regular and thorough communication, and the best client experience in the industry.
16%
average support ticket volume increase
$140,000
per hour cost of downtime
41%
of SMBs utilize managed services
Expect exceptional support to be routine!
- Enhanced service levels for designated VIPs to always ensure their productivity and satisfaction.
- Proactive monitoring, management, and maintenance using best-in-class tools to ensure optimal performance and security.
- Customized onsite and remote support based on your business and locations.
- Strategic guidance to create an IT roadmap based on a thorough assessment and current and future business needs.
- Dedicated team of project managers and engineers with domain experience to address the needs of your high-stress industry.
- Connect how you want to when you need to. Reach out via email, phone, via desktop, or mobile.
- A full-service IT partner that is ready whenever your business plans on scaling.
- Free your IT staff from day-to-day tasks so they can focus on other projects and services.
What Does 360 Support Deliver?
Managed IT Solutions Combined with Deep Industry Expertise
At Coretelligent, we have extensive experience solving complex challenges for key industry sectors. Our specialized expertise and extensive knowledge enable us to deliver industry-specific managed IT support services that anticipate and address your real-world business needs.
Outsourced IT Services Business Use Cases
Financial Services
Financial firms may experience issues with downtime and security incidents, or just need a partner with domain experience that offers:
- High level of support, including enhanced support for VIPs
- 24/7/365 monitoring and support access
- Strategic guidance based on the needs of their specific industry
- Robust domain-specific cybersecurity and compliance solutions
- Data analytics, data management, and business intelligence
Risk
Choosing an IT partner that is unable to provide expected levels of support, lacks security and compliance solutions, and does not understand the needs of the industry.
Life Sciences
Preclinical life sciences companies at seed or Series A begin ramping up hiring and setting up labs and offices and need an IT partner that can help:
- Select the right core systems, including cloud, SaaS, and more
- Capacity to seamlessly onboard a steady flow of new employees
- Ability to quickly scale solutions and support
- Deliver security and compliance solutions
- A strategic advisor with industry knowledge and experience
Risk
Selecting an IT partner that is unable to scale, lacks compliance and security expertise, and is not experienced with the needs fast-changing needs of a growing life sciences company.
What Other IT Challenges Are You Facing? Coretelligent Can Help!
What Else Does Coretelligent Deliver?
What Sets Coretelligent Apart?
| Customizable & Consultative Approach | X | |
| Extensive Industry Expertise | X | |
| Strategy Engagement & Guidance | X | |
| Full Life-Cycle IT Partner | X | |
| 24/7/365 Support & Monitoring | X | |
| Scalable Solutions | X | |
| Compliance & Cybersecurity Solutions | X | |
| Complete Compliance Alignment | X | |
| Streamlined Client Portal | X | |
IT Vendor Due Diligence Guide
Download our IT Vendor Due Diligence Guide to learn how to conduct IT vendor due diligence when choosing a new IT partner.
