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Insights Articles

Our Information Technology Views and Articles

LogMeIn Rescue and Coretelligent Roundtable – Raising the Bar on Global Customer Support

Press Releases
September 30, 2014

Jason Baron, Vice President, Client Services
Peter Zeinoun, Director of Products, LogMeIn Rescue

Accelerated everything. Highly mobile workforces, the global economy, and the ever-burgeoning trend for “bring your own device” have detonated
customer demand for effective response and resolution. Intricate workflows, pressure for outstanding productivity gains, even confusion about cloud computing
are hitting customers where they live and forcing today’s technology support organizations to the brink. How can IT support move from good to great and
exceed customer expectations for outstanding service?

Live:  Tuesday, September 30, 2014

Read More

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by Jen Wallace
« Coretelligent Named to CRN 2014 Fast Growth 150Kevin Routhier Appointed to the Big Brothers Big Sisters of Massachusetts Bay Board of Directors »

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