Jason Baron, Vice President, Client Services
Peter Zeinoun, Director of Products, LogMeIn Rescue
Accelerated everything. Highly mobile workforces, the global economy, and the ever-burgeoning trend for “bring your own device” have detonated
customer demand for effective response and resolution. Intricate workflows, pressure for outstanding productivity gains, even confusion about cloud computing
are hitting customers where they live and forcing today’s technology support organizations to the brink. How can IT support move from good to great and
exceed customer expectations for outstanding service?
Live: Tuesday, September 30, 2014