MSPmentor 501 honoree Coretelligent is now offering a BDR solution to small and medium-sized businesses (SMBs). The Needham, Massachusetts-based MSP this week unveiled CoreBDR, which is designed to prevent data loss…

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Coretelligent, No. 19 on this year’s list, was founded 10 years ago as a more traditional IT service company. But the company has evolved to meet the changing demands of the channel and its customers, becoming a successful provider of private cloud services, Infrastructure-as-a-Service and managed services.

Coretelligent debuted its CoreCloud system five years ago and last year added its CoreBDR backup and disaster recovery service to its offerings. Now the company is seeing demand for managed security services from its small- and midsize-business customers and the company is gearing up to add “managed security service provider” (MSSP) to its areas of expertise by rolling out a line of next-generation endpoint and perimeter security services.

“We believe it’s going to be the next opportunity area for Coretelligent and bring value to our customers,” said Kevin Routhier, the company’s founder and CEO, in an interview. “The demand is really around cybersecurity.”

Read the entire article on CRN

Outpacing The Pack

With the channel undergoing a transformative upheaval, many solution providers are struggling with the herculean task of evolving from the traditional VAR business model to become managed service providers and even strategic service providers – all the while continuing to grow and serve their customers.

And yet some are not just surviving, but thriving in this environment. The Fast Growth 150 is CRN’s annual ranking of the fastest growing solution providers, technology integrators, IT consultants and strategic service providers in North America. The list recognizes companies with gross sales of at least $1 million, ranked according to their two-year growth rate.

The 150 solution providers on this year’s list recorded an average two-year growth rate of 112.4 percent – up significantly from 99.3 percent last year and 102.6 percent in 2014.

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There are plenty of good reasons for outsourcing IT operations to a service provider, but doing so comes with inherent risk. Today’s organizations are entrusted with customers’ financial data and other sensitive information, so it’s never been more important to carefully evaluate potential service providers.

There’s a lot at stake when it comes to IT management, especially around security practices, business continuity and disaster recovery, supporting a mobile workforce and more. After all, your IT operation is the backbone of your business. You simply can’t afford to hire a provider that promises the world and doesn’t deliver, or even worse – one that doesn’t adhere to the right practices.

In this slideshow, Chris Messer, senior vice president of technology at Coretelligent, outlines the nine important questions organizations should ask prospective service providers to be sure they’re getting the right business partner.

View the slideshow at ITBusinessEdge

By Kevin Routhier, Coretelligent Founder and CEO

In today’s business environment, IT management responsibilities often fall on the CFO, business owner or other senior leader when there’s no internal IT department.

These individuals are tasked with running fail-proof IT departments – a challenging feat considering many have little to no IT management experience and often have limited internal IT resources to work with.

There’s a lot at stake when it comes to IT management, especially around cybersecurity, IT support, IT purchasing and strategic planning. After all, your IT operation is the backbone of your business.

Regardless of your IT expertise, here are five critical considerations to help drive IT decision making:

1. Security: IT security isn’t something you can simply set and forget, and it’s not something you can afford to chance. Effective IT security requires constant monitoring to ensure you’re staying ahead of emerging security threats.
2. Compliance: Compliance isn’t a one-off, check-box obligation. Policies and regulations are always changing, so it’s important to vigilantly monitor regulatory changes to stay current and to ensure that you have the right risk management solutions in place.
3. Performance: If you can measure it, you can manage it. A predefined set of metrics will help you monitor and measure the performance of IT resources. Knowing what’s working and what needs to be updated will allow you to define IT priorities and better allocate appropriate resources.
4. Adoption of policies and standards: Setting policies and standards is key, but knowing how to enforce company-wide adoption is equally important. Start with buy-in from senior leadership and make sure to invest the necessary amount of time and effort to define and implement policies.
5. Budget: The first step in creating an IT budget is clearly defining your three to five year IT strategic plan. Your budget will be driven by your short and long term business goals, so it’s important that they’re aligned.

Read Coretelligent’s contributed post at

The Value of Outsourcing

Kevin Routhier launched Coretelligent in 2006, responding to a need among small and mid-sized businesses for highly professional and reliable expertise in outsourced IT. “With extremely limited resources, these businesses often do not have the human or capital resources to adequately address internal IT support needs,” says Routhier. “Choosing to outsource IT operations to Coretelligent, these businesses benefit from significant cost savings.” Outsourcing to a managed service provider can also help organizations reduce the cost of hiring and training internal IT staff, Routhier notes.

Throughout its growth trajectory, Coretelligent has focused on client and employee retention. “To retain employees, Coretelligent works hard at creating a collaborative work environment, fostering open communication and igniting a passion for cutting-edge technology,” says Routhier.  From packages and benefits to professional development programs and catered lunches, Coretelligent’s leadership team strives to create an environment that attracts and retains talented people. The company has persevered through exceptionally challenging times, including the Great Recession, which hit during Coretelligent’s infancy. Going forward, Routhier is planning for more growth, both organically and through strategic acquisitions.

Read the profile with SmartCEO

Coretelligent, a provider of information technology support and private cloud service for small and mid-sized businesses, recently announced the opening of its new corporate headquarters in Westwood.

The move to 34 Southwest Park more than doubles Coretelligent’s square footage and adds amenities. Coretelligent, which was previously headquartered in Needham, will celebrate its move with a ribbon-cutting ceremony from 4:30 to 5:30 p.m. May 17 at the new location.

“The opening of our new headquarters is a significant milestone in the company’s 10-year history,” said Kevin Routhier, Coretelligent founder and CEO. “To support increasing demand for our services, we’re actively recruiting top talent and anticipate growing to more than 75 employees in the near future. Our team is world-class and we couldn’t be more excited to introduce a workspace that’s conductive to growth.”

Read the full story with the Westwood Press

A decade after its founding, technology company Coretelligent is doubling its footprint and moving its headquarters from Needham to Westwood.

The move will allow the firm to hire another five workers in the immediate future, and the company wants to add another five by year-end, said founder and CEO Kevin Routhier. Coretelligent is an IT support and private cloud service provider to small- and mid-size businesses. The company employs 65 total, with 56 working in the Needham office and another nine working in offices in New York, Philadelphia and the San Francisco Bay area.

“We’ve seen milestone growth in recent years, and we’re taking a very measured approach to growth,” Routhier said. “We’ve simply outgrown our current space. It’s a good problem to have.”

Read the full story with the Boston Business Journal

This quarter we discuss the one key concern MSPs face in 2016 with our panel of solution providers

Welcome to this quarter’s Channelnomics Advisory Panel.

Each quarter we pose a pressing channel question to our panel – made up of solution providers only – and get their take on what’s going on in the channel. We will collate all the comments and deliver to you the most pressing concerns your peers have highlighted for that quarter in the chosen subject area.
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This quarter’s focus for the Channelnomics Advisory Panel, in conjunction with the lead up to our MSP conference in April in NYC, is the key concerns that MSPs face in 2016.

With the channel moving more and more towards managed services offerings, increased competition is an obvious concern for MSPs. In today’s services-led channel, a key concern is the notion that any IT player can set themselves up as an MSP, irrepective of the specific services they offer. On top of this, for established MSPs, seeing VAR peers moving over to MSP territory is worrying, as is vendor movement in the services space.

Read the full article on Channelnomics