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At Coretelligent, we’re redefining the essence of IT services to emphasize true partnership and business alignment.

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IT SUPPORT BOSTON

Managed IT Services in Boston

From help desk support to innovative IT solutions, our managed IT services help you make the most of your business technology.

Your Trusted Partner for Boston IT Support

As your dedicated IT services provider in Boston, we’re committed to helping your business leverage technology to boost efficiency, strengthen your cybersecurity defense, and minimize your risk exposure.

We serve customers in Boston, Cambridge, Quincy, Newton, Waltham, Somerville, Brookline, and well outside the Greater Boston area. So regardless of your location – down in Government Center, out by Mass. Ave., or beyond – you’re all set.

Allow Us to Introduce Ourselves

Established in 2006, we’re a premiere technology services partner for businesses in and around Boston and across the country. We solve IT infrastructure challenges and fuel our customers’ growth with end-to-end business IT solutions. Our offerings cover cybersecurity, compliance, cloud services, data management, strategic development, and cutting-edge technology like AI and automation.

Top Supported Industries in Boston

Financial Services

Healthcare & Life Sciences

Professional Services

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Some of our 585 + Customers

What Our Customers Say

“At Dianthus Therapeutics, we recognize the valuable role that Coretelligent plays in our ability to execute and meet the needs of our employees and partners. Their services provide a crucial foundation for our ability to grow and meet the needs of the company and our industry. Coretelligent’s expertise in helping with everything from security and compliance to our daily processes allows us to focus on our goals.”

“Coretelligent has exceeded all of my team’s expectations since partnering with them. Their team’s ability to move quickly, adapt to changes, and provide top-tier service is impressive and should be considered the standard in the IT and cybersecurity space. We’re truly grateful to be working with them and look forward to growing together.”

“Coretelligent’s onsite engineers are extremely knowledgeable and always go the extra mile. We have been fortunate to work with a great team at Coretelligent over the last few years. They have been terrific assets in helping Smile Train work through some trying times. We consider them to be part of the Smile Train team.”

Customer Stories

We’re experts in best-in-class business tech. Let us help you fill in the gaps.

Managed IT Services Offered

Explore the IT solutions we offer here in Boston – and everywhere else our customers engage in business.

  • Technology Consulting & Leadership

Generate more business value from your technology.
  • IT Services Outsourcing

Get IT support services tailored to your needs.
  • Cybersecurity & Compliance

Protect your digital assets & strengthen your compliance.
  • AI & Automation

Leverage emerging technologies to transform your business.
  • Data & Analytics

Improve decision-making through better data intelligence.
  • Cloud Services

Maximize workload uptime & reduce TCO with secure cloud solutions.
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We’re Setting a New Standard for MSPs

Think you know what to expect from our services and capabilities based on other managed service providers you’ve engaged? Prepare to be impressed.

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Why Choose Our Boston IT Support Services?

One of our particular strengths is mapping out companies’ technology investments so their IT infrastructure perfectly supports their business ambitions. Our experts can offer guidance on your tech budgeting and planning to ensure you’re keeping up with industry best practices. With the help of our Boston IT solution engineers, your technology can become a competitive advantage.

When it comes to managed IT services in Boston, forget one-size-fits-all – we customize our support to your precise needs. It doesn’t matter if you’re looking for remote support or onsite resources, we can manage every aspect of your day-to-day IT operations or provide specific IT capabilities to save you the overhead of hiring full-time, in-house specialists.

As data security and privacy protection requirements become increasingly more complicated, our Boston IT support team can assess your infrastructure to identify and resolve your critical data vulnerabilities. By maintaining compliance with the latest industry, local, and federal regulations, we can help you build a reputation for secure data-handling that gives suppliers, partners, and customers peace of mind.

FAQs About Our IT Services in Boston

First and foremost, yes, we provide our top-tier help desk support and IT solutions to customers far and wide, not only in Boston. Here are a few other things businesses often ask us about.

The difference between IT services and managed services generally comes down to the goal you want to achieve and the scope of the activities provided. 

  • Goals
    • IT Services – Typically involve developing or enhancing access to vital information or business processes. 
    • Managed Services – Typically involve entrusting your IT infrastructure’s comprehensive upkeep to a dedicated third party. They assume full responsibility for your technology ecosystem management, support, and maintenance.
  • Scope
    • IT Services – Project-based, with a sharp focus on specific tasks or objectives, usually within a defined timeframe.
    • Managed Services – Ongoing, with a wider spectrum of specialized technology skills provided to help you achieve strategic, long-term goals.

Choosing a managed IT service provider requires the same care, thoroughness, and research you’d apply to selecting any strategic business partner. Before you give anyone administrative access to your organization-wide technology and sensitive data, you need to know if they’re well-respected professionals who’ll help you maximize your technology for the budget you have to work with, or if they’re more likely to cut corners just to cut costs. Here are a few tips for finding the right MSP for your business:

  • Define your capabilities “must-haves” – Identify the key business challenges you know you’ll need your MSP to address, and be specific about your system or application support and compliance requirements.
  • Verify their credibility – Look for evidence of the MSP’s expertise and experience. Ask for things like case studies, testimonials, awards, and industry certifications, and check to see that the information they provide can be externally validated.
  • Consult your network – Crowdsource recommendations from peers you trust and use platforms like LinkedIn to get to know your options. Direct input from professional colleagues can provide invaluable perspective.

Managed IT services are a strategic fit for any business that’s looking for advanced technology expertise in the most cost-effective way possible. They’re especially beneficial for:

  • Healthcare Organizations – Enhancing patient data security and ensuring HIPAA compliance.
  • Finance Firms – Protecting customer information and adhering to financial regulations.
  • Legal Practices – Securing confidential client data and meeting industry compliance.
  • Educational Institutions – Safeguarding student records and complying with FERPA standards.
  • Hospitality Companies – Maintaining critical customer service technologies and network reliability.
  • Construction Firms – Supporting robust IT infrastructure for efficient project management

Yes, we serve customers outside of Boston. With 16 office locations spread across the United States, our IT infrastructure services & solutions teams support customers throughout North America and Europe. Regardless of your own office locations or business travel destinations, our US-based support teams are ready to assist you.

US-Based Support for Business Everywhere

Our 24/7/365 support follows the sun – so no matter where or when you need our assistance, we’re ready. Where do you need help.

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Interested in Joining Our Team?

We work with technology, but we’re in the business of helping people conquer their goals. See if there’s a role for you here.

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Smart Tech. Smart Solutions.
Unlock your business transformation with us.

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