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This document was last updated March 29, 2021.
Coretelligent, which includes Coretelligent LLC, United Technology Group, LLC, Soundview IT Solutions, LLC, and Soundshore Technology Group, L.L.C. (“we” or “us” or “Coretelligent”), is committed to protecting your privacy. Coretelligent is a U.S.-based provider of comprehensive managed IT and private cloud services (“Services”). This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website www.coretelligent.com (“Website”) or when you use our Services. It also describes the choices and rights available to you regarding our use of your personal information and how you can access and update this information. This Privacy Statement does not apply to any other data, including, without limitation, data that we collect offline or data that others collect on websites operated by others that are linked to our Website.
If you do not want your personal information collected, please do not submit it to us. If you have already submitted information and would like to review, correct or remove it from our records, please contact privacy@coretelligent.com.
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit Coretelligent’s CCPA Privacy Notice.
By accessing the Website, you are deemed to have agreed to the provisions of this Privacy Statement, unless you are in the EEA or Switzerland in which case you are acknowledging that you have been provided this Privacy Statement.
1. INFORMATION WE COLLECT
Coretelligent collects certain information from and about its users three ways: directly from our Web Server logs, the user, and with Cookies.
Information You Voluntarily Provide on our Website: Visitors to our website may disclose some personal information to us such as name, geographic location, email, telephone number and employer information so we understand more about you and can communicate with you about the services you have requested. For example, such data may be warranted in order to respond to a request or provide online technical support and troubleshooting. You may use many of the features of our Website without telling us your name and if you do not tell us who you are, we do not try to find out.
Non-Personally Identifiable Information Collected through our Website: When you visit our Website, we automatically collect non-identifiable data. For example, we collect certain standard information that your browser sends to every website you visit, or that we retrieve from your browser through website analytics tools, such as:
Technologies: Additionally, we may use technologies, such as cookies and web beacons, to collect information about the pages you view, the links you click and other actions you take on our sites and services. Cookies, web beacons and/or similar technologies were originally designed to help a website distinguish a user’s browser from a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site or to track the user’s activities.
As detailed in Coretelligent’s Privacy Statement, we collect different personal information from you depending on how you want to engage with us. In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
Category | Examples | Collected |
A. Identifiers. | Name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or similar identifiers. | YES |
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). | Name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. | YES |
C. Protected classification characteristics under California or federal law. | Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). | NO |
D. Commercial information. | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | NO |
E. Biometric information. | Genetic, physiological, behavioral, and biological characteristics or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. | NO |
F. Internet or other similar network activity. | Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. | YES |
G. Geolocation data. | Physical location or movements. | NO |
H. Sensory data. | Audio, electronic, visual, thermal, olfactory, or similar information. | NO |
I. Professional or employment-related information. | Current or past job history or performance evaluations. | Yes |
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). | Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. | NO |
K. Inferences drawn from other personal information. | Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | NO |
Personal information does not include:
To review how we obtain the categories of personal information listed above and to review what information we share, and with whom, read the “INFORMATION WE COLLECT” and “HOW WE USE INFORMATION ABOUT YOU” sections of our Website Privacy Statement. We will not collect additional categories or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
We may disclose your personal information to third parties for a variety of business purposes. In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:
We disclose your personal information for a business purpose to third-party service providers. For more information on how we may share and disclose your personal information, read the “HOW WE SHARE AND DISCLOSE INFORMATION ABOUT YOU” section of our Website Privacy Statement.
In the preceding twelve (12) months, Coretelligent has not sold any personal information.
The CCPA provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Your Right to Know and Receive Copies of Your Personal Information
You have the right to know certain information about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
Your Right to Request We Delete Your Personal Information
You have the right to request that we delete any of your personal information that we collected from you and retained unless retaining the information is necessary for us or our service provider(s) to:
How To Exercise Your California Rights
To exercise your rights described above, please submit a verifiable consumer request to us by either:
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a twelve (12) months period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password-protected account sufficiently verified when the request relates to personal information associated with that specific account.
We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of receiving the request. If we need more time (up to 90 days), we will tell you how much additional time we need and explain the reason in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the twelve (12) months period preceding our receipt of the verifiable consumer request. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
We will not discriminate against you, deny you goods or services, charge you a different price, or provide you with a lesser quality of goods or services if you exercise any of your CCPA rights. Unless permitted by the CCPA.