360 Support is a suite of support, monitoring and management solutions designed to secure and enhance an organization’s IT operations for optimal business performance.
It's available for complete IT outsourcing, or for added bench strength to an organization’s existing resources. It combines automated, onsite and remote support, and it's completely customizable to meet the needs of any organization – covering everything from client portal access and support ticket tracking to proactive infrastructure monitoring and reporting.
360 Support gives you the capabilities to maintain business as usual, knowing that we have you covered 24 hours a day, 365 days a year.
As a premier outsourced IT services provider, our team of experts can design, manage and execute your IT initiatives. We're committed to reliably responding around the clock, keeping you informed of changes in real time, and providing the necessary infrastructure support to power your business. Think of us as an extension of your IT planning and implementation team, providing the right resources to get the job done.
360 Support services include:
- 24/7/365 critical infrastructure monitoring and management
- Onsite and remote support
- Holistic end-user and infrastructure support
- End-user security
- Comprehensive project management
- Complete infrastructure maintenance
- Strategy consulting